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  1. About us
  2. Governance

Governance

Mindful employer

The 700 Club is an employer that is positive about those who have mental health problems, and is committed to breaking down the barriers of discrimination that confront individuals that suffer in this way.

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As an employer we recognise that:

  • People who have mental health issues may have experienced discrimination in recruitment and selection procedures. This may discourage them from seeking employment.

  • Whilst some people will acknowledge their experience of mental health issues in a frank and open way, others fear that stigma will jeopardise their chances of getting a job.

  • Given appropriate support, the vast majority of people who have experienced mental ill health continue to work successfully as do many with ongoing issues.

 

As an employer we aim to:

  • Show a positive and enabling attitude to employees and job applicants with mental health issues. This will include positive statements in local recruitment literature.
  • Ensure that all staff involved in recruitment and selection are briefed on mental health issues and The Equality Act 2010, and given appropriate interview skills.

  • Make it clear in any recruitment or occupational health check that people who have experienced mental health issues will not be discriminated against and that disclosure of a mental health problem will enable both employee and employer to assess and provide the right level of support or adjustment.

  • Not make assumptions that a person with a mental health problem will be more vulnerable to workplace stress or take more time off than any other employee or job applicant.

  • Provide non-judgemental and proactive support to individual staff who experience mental health issues.

  • Ensure all line managers have information and training about managing mental health in the workplace.

Published: 4th March, 2016

Updated: 12th April, 2016

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Accounts

The accounts of the 700 Club are externally audited and are available to download below. Alternatively, they can be viewed on the Charity Commission website..

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Annual_Accounts_2007-2008.pdf

Annual_Accounts_2008-2009.pdf

Annual_Accounts_2009-2010.pdf

Annual_Accounts_2010-2011.pdf

Annual_Accounts_2011-2012.pdf

Annual_Accounts_2012-2013.pdf

Annual_Accounts_2013-2014.pdf

Annual_Accounts_2014-2015.pdf

Annual_Accounts_2015-2016.pdf

Annual_Accounts_2016-2017.pdf

Annual  Accounts  2017-2018.pdf

Annual  Accounts  2018-2019.pdf

Annual  Accounts  2019-2020.pdf

Published: 4th March, 2016

Updated: 24th November, 2020

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Annual Reports

Annual Reports provide an overview of the organisations performance in each financial year. They can be downloaded here.

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Annual Reports provide an overview of the organisations performance in each financial year. They can be downloaded here.

Annual_Report_2007-2008.pdf

Annual_Report_2008-2009.pdf

Annual_Report_2009-2010.pdf

Annual_Report_2010-2011.pdf

Annual_Report_2011-2012.pdf

Annual_Report_2012-2013.pdf

Annual_Report_2013-2014.pdf

Annual_Report_2014-2015.pdf

Annual_Report_2015-2016.pdf

Annual_Report_2016-2017.pdf

Annual  Report 2017-2018.pdf

Annual  Report 2018-2019.pdf

Annual  Report 2019-2020.pdf

Published: 18th March, 2016

Updated: 23rd November, 2020

Author: John Elliston

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Monitoring

People leaving our service capable of living independently are the ultimate quality indicator. Our Quality Management System with BS EN ISO 9001:2015 certification ensures a robust and sustained quality of commissioned service, and provides a basis for contract conformance and continuous improvement.

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The 700 Club services are subject to continuous internal audit and outcome monitoring.  The service are also subject to external audit by the funding bodies and commissioning authorities. 

People leaving our service capable of living independently are the ultimate quality monitoring indicator. Our Quality Management System with BS EN ISO9001:2015 certification ensures a robust and sustained quality of commissioned service, and provides a basis for contract conformance and continuous improvement.

Quality monitoring is achieved by comprehensive external and internal auditing and systematic service review. Alongside ISO 9001:2015, we hold accreditations for Environment (BS EN ISO 14001:2015) and Occupational Health and Safety (BS EN ISO 45001:2018). Annual, external, independent audits are conducted to ensure conformity with Health and Safety legislation and Mindful Employer status. Contract monitoring audits by Darlington Borough Council ensure conformance with the commission contract.

Internal Monitoring

We undertake continuous performance monitoring, referring to key service performance indicators in regard to service delivery, management and governance. We ensure that all service specification and contract requirements are met, that outcomes are closely monitored, and that any reports required are presented in a timely manner.
We use a range of internal monitoring and evaluation tools to ensure best and/or evidence based practice, ensuring that those who use our services, who are listened to constantly, get the best that we can offer.  

Published: 17th June, 2020

Updated: 3rd July, 2020

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Safeguarding DBS

Our policies/procedures reflect an ethos of protection balanced by positive risk management. Through them we strive to ensure and endorse the well-being of all who come into contact with the service.

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Copies of our Safeguarding Adults and Children policies can be accessed here:

Safeguarding_Vulnerable_Adults_Policy_May_2019_v3.docx

Safeguarding_Children_Policy_and_Procedure_Feb_2019_v5.doc

All Staff and Volunteers are vetted through the Disclosure and Barring Service (DBS) before working with clients. A copy of the Disclosure and Barring can be accessed here:

Disclosure_and_Barring_Checks_Policy_Jun_2020_v2

Published: 3rd July, 2020

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Back to top

Showing 10 of 5

Latest

  • Church View Apartments Open

    Church View Apartments Open

    After months in development, on 9th December, the first person to take up residence entered Church View Apartments. It was a significant moment for the 700 Club and for the people Darlington. Until now, the town has lacked supported move-on accommodation, but with the launch of this initiative 32 flats will be available where residents can cultivate the skills and confidence needed for independence.

  • Crime Commissioner Supports Street Outreach

    Crime Commissioner Supports Street Outreach

    The 700 Club has been awarded funding from the County Durham and Darlington Community Fund to support Street Outreach work in Darlington.

  • Housing First - A New Model of Service Delivery

    Housing First - A New Model of Service Delivery

    The 700 Club and Darlington Council's Housing Options Team are collaborating to deliver a "Housing First" pilot. Housing First is a new way of approaching the challenge of homelessness which has been successfully trialled in many areas of the world.

  • Recruiting Now

    Recruiting Now

    The 700 Club is actively recruiting for permanent, full time staff. If you are seeking a position working in social care, then there are opportunities across the organisation.

Most read

  • Who are we?

  • Bridge2Home

    Bridge2Home

    Bridge2Home opens the door to the privately rented sector for those who are financially excluded from this sector because they cannot afford the bond.

  • The Lodge

    The Lodge

    The Lodge offers a temporary 'home' for people who are in housing crisis. If you are already rough sleeping, or in danger of doing so, call us for advice or call in at the Council's Housing Department for a Gateway assessment. You can also self-refer.

  • Supported Accommodation

    Supported Accommodation

    The 700 Club provides 29 units of supported accommodation across its two hostels in Darlington. Individuals stay for up to a year as the progress towards independence.

  • Emergency Food

    Out of hours food is held by the 700 Club at its hostel St. George's Hall in Elmfield Street. The store is available for access on all evenings and during the weekend. Agencies may refer people with whom they may have some involvement, but clients can call at St. George's Hall without referral.

  • Our History

  • Early Intervention Outreach Project

    The 700 Club Early Intervention Project is a jointly funded partnership between Darlington Borough Council and Durham Police. It is based on the belief that big and costly problems can be prevented if they are addressed when they are still small.

  • Sponsor a room

    Sponsor a room

    We believe that no one should be left with no alternative but to sleep on the streets or on a friends sofa. To allow it diminishes not only those forced to do so but also those who know about it, but refuse to act. Together we can make a difference.

  • Volunteer for us

    We have opportunities for volunteering across all our projects, whether your skills are with people, with administration, or whether you have some other skill you would like to share ... music, drama, art, sport, gardening, the list is endless.

  • Our Achievements

    Our Achievements

    The 700 Club have provided nearly 400,000 bed-nights to those who would otherwise be forced to sleep rough, to sleep on a friend's floor, or to occupy some other kind of inappropriate accommodation.

Where the need is greatest

Where the need is greatest

Our work goes on day after day, but it's only through the generous donations of our supporters that this remains possible. With your help we can bring an end to the suffering that homelessness causes. Read more

Donate Fundraise

Published: 17th March, 2014

Updated: 19th December, 2019

Author:

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  • Current appeals
  • Donate
Help those who beg

Help those who beg

Loose change feeds problems, it is not a solution. Help us bring support to those who beg. People beg for different reasons, but for all it is symptomatic of need. Help us to meet the person's needs so that they are not diminished by the need to beg. Read more

Donate Fundraise

Published: 12th December, 2018

Updated: 3rd August, 2020

Author: John Elliston

Related topics:
  • Current appeals
  • Donate
Twenty Five Years

Twenty Five Years

In 2021 the 700 Club celebrates its Silver Jubilee. From the hastily erected mock doorway on High Row in Darlington, and the generous 700 who gave £50 towards opening a first hostel, the organisation has gone on to deliver nearly 400,000 bed-nights. What would a donation from you look like in 25 years? Read more

Donate Fundraise

Published: 3rd August, 2020

Updated: 15th October, 2020

Author: John Elliston

Related topics:
  • Current appeals
Church View Apartments Open

Church View Apartments Open

After months in development, on 9th December, the first person to take up residence entered Church View Apartments. It was a significant moment for the 700 Club and for the people Darlington. Until now, the town has lacked supported move-on accommodation, but with the launch of this initiative 32 flats will be available where residents can cultivate the skills and confidence needed for independence. Read more

Published: 15th December, 2020

Updated: 16th December, 2020

Author: John Elliston

Related topics:
  • News

Latest tweet

  • 2021 Silver Jubilee Year for the 700 Club. We are looking forward to a big celebration when the nightmare of corona… https://t.co/mBMtsjZuEi

    1stJanuary, 2021 @700ClubHomeless
  • In these difficult days it is hard to hold on to dreams. Our dream is to end homelessness. Help us to keep this dre… https://t.co/nIY5pu33Gg

    25thDecember, 2020 @700ClubHomeless
  • Church View Apartments https://t.co/G81aATn0NQ Now open to receive referrals

    23rdDecember, 2020 @700ClubHomeless

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Contact us

700 Club Head Office
Roadway House,
Beaumont Street West,
Darlington DL1 5SX

Phone: 01325 366397

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The 700 Club is a company limited by guarantee registered in England and Wales under number 3191544 and registered as a Charity number 1056192. It is a Registered Social Landlord 4811

COVID-19 is very challenging to our charity. Check how we are dealing with it here