Governance

Accounts

The accounts of the 700 Club are externally audited and are available to download below. Alternatively, they can be viewed on the Charity Commission website..

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Safeguarding DBS

Our policies/procedures reflect an ethos of protection balanced by positive risk management. Through them we strive to ensure and endorse the well-being of all who come into contact with the service.

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People leaving our service capable of living independently are the ultimate quality indicator. Our Quality Management System with BS EN ISO 9001 certification ensures a robust and sustained quality of commissioned service, and provides a basis for contract conformance and continuous improvement.

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The 700 Club services are subject to continuous internal audit and outcome monitoring. The service are also subject to external audit by the funding bodies and commisioning authorities. The support provided by the 700 Club is consistently judged to be "A" standard by Darlington Borough Council's Supporting People Team.

People leaving our service capable of living independently are the ultimate quality monitoring indicator. Our Quality Management System with BS EN ISO9001:2008 certification ensures a robust and sustained quality of commissioned service, and provides a basis for contract conformance and continuous improvement.

Quality monitoring is achieved by comprehensive external and internal auditing and systematic service review. Alongside ISO 9001, we hold accreditations for Environment (BS EN ISO14001) and Occupational Health and Safety (BS OHSAS18001). Annual, external, independent audits are conducted to ensure conformity with Health and Safety legislation and Mindful Employer status. Contract monitoring audits by Darlington Borough Council ensure conformance with the QAF (Quality Assessment Framework).

Internal Monitoring

We undertake continuous performance monitoring, referring to key service performance
indicators in regard to service delivery, management and governance. We ensure that
all service specification and contract requirements are met, that outcomes are closely
monitored, and that any reports required are presented in a timely manner.
We use a range of internal monitoring and evaluation tools to ensure best and/or evidence based practice,

Mindful employer

The 700 Club is an employer that is positive about those who have mental health problems, and is committed to breaking down the barriers of discrimination that confront individuals that suffer in this way.

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As an employer we recognise that:

People who have mental health issues may have experienced discrimination in recruitment and selection procedures. This may discourage them from seeking employment.
Whilst some people will acknowledge their experience of mental health issues in a frank and open way, others fear that stigma will jeopardise their chances of getting a job.
Given appropriate support, the vast majority of people who have experienced mental ill health continue to work successfully as do many with ongoing issues.

As an employer we aim to:

Show a positive and enabling attitude to employees and job applicants with mental health issues. This will include positive statements in local recruitment literature.
Ensure that all staff involved in recruitment and selection are briefed on mental health issues and The Equality Act 2010, and given appropriate interview skills.
Make it clear in any recruitment or occupational health check that people who have experienced mental health issues will not be discriminated against and that disclosure of a mental health problem will enable both employee and employer to assess and provide the right level of support or adjustment.
Not make assumptions that a person with a mental health problem will be more vulnerable to workplace stress or take more time off than any other employee or job applicant.
Provide non-judgemental and proactive support to individual staff who experience mental health issues.
Ensure all line managers have information and training about managing mental health in the workplace.

Annual Reports

Annual Reports provide an overview of the organisations performance in each financial year. They can be downloaded here.

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