What to expect? "Staff helped me to take back control of my life. I was in danger of losing everything because of my drinking. I can't begin to thank them enough." If supported by the 700 Club you can expect: to be treated as an individual, in accordance with your independently assessed personal needs. to be encouraged towards self care and independence. to have your political, cultural, ethnic, religious, sexual and emotional needs accepted and respected. to have independence, choice and responsibility for your own actions to be fully involved in creating and reviewing your personalized support plan to receive respect for privacy, dignity and confidentiality; information will only be shared if you agree. to receive support that is of the highest quality standards to be fully informed about other services provided both by the 700 Club and other agencies to receive advance notification of any changes to the services. to have access to written information about decisions taken by staff that affect you to have access to written information on your personal file to receive information in a language and method appropriate to your needs to be part of a culture where clients support each other and where concerns about the wellbeing of others are listened to