If supported by the 700 Club you can expect:

• to be treated as an individual, in accordance with your independently assessed personal needs.
   
• to be encouraged towards self care and independence.

• to have your political, cultural, ethnic, religious, sexual and emotional needs accepted and respected.

• to have independence, choice and responsibility for your own actions

• to be fully involved in creating and reviewing your personalized support plan
  
  
• to receive respect for privacy, dignity and confidentiality; information will only be shared if you agree.
  
  
• to receive support that is of the highest quality standards
  
  
• to be fully informed about other services provided both by the 700 Club and other agencies
  
  
• to receive advance notification of any changes to the services. 

• to have access to written information about decisions taken by staff that affect you
  
  
• to have access to written information on your personal file 

• to receive information in a language and method appropriate to your needs 

• to be part of a culture where clients support each other and where concerns about the wellbeing of others are listened to