StreetLink is a national helpline for any member of the public who encounters someone they believe to be homeless and sleeping on the streets. A phone call to StreetLink prompts a street-homeless alert within the Housing Options Team at Darlington Borough Council. This alert is then relayed to the 700 Club who send out a member of staff to ascertain the person's needs. It is a very simple, yet very effective scheme. 

StreetLink contacts the council within ten working days to find out what has happened as a result of the alert and, if requested, provides the person who made the report with an update.

If you are concerned about someone sleeping rough, call StreetLink  0300 500 0914, or visit or send an alert via the mobile app, available for Apple and Android devices.